Frequently Asked Questions (FAQs)

The following FAQs are organized by Department.  Click on the question to display the answer, and click the question again to hide the response.  You can also filter the list by Category or Department using the drop down menus.
  • Community Development - Planning & Environmental

    • What is the definition of a subdivision?

  • Fire Marshal's Office

    • When can I get an inspection for my property?

    • How far is the closest fire hydrant from my house?

    • Where is the closest Fire Station to my house?

    • How much water is available on the Town’s tanker trucks?

    • How long does it take for the Town to review plans and construction documents?

    • How long does it take to get a copy of a fire report?

    • Can I get a copy of an underground tank report for an environmental site assessment?

    • How can I find out if there are fire code violations at a specific address/property?

    • Can I get a burning permit?

    • How can I get a fire truck to come to my child’s nursery school?

    • How can I find out what the codes are for installing a wood stove in my house?

    • Is blasting regulated and how can I get more information about blasting in my neighborhood?

  • Health Department

    • What do I do if I have a sewage backup?

    • Can the backwash water from my water softener be discharged into my septic system?

    • Why is the number of bedrooms important if I'm adding on to my house and what is considered a bedroom?

    • How can I find out where my septic system is located?

  • Human Services

    • Can a resident under the age of 50 attend the senior lunch program at the Riverfront Community Center?

    • How do I use Dial A Ride

    • Is there a senior nutritional lunch program?

    • What activities and programs are available for residents aged 50 and over?

    • Where can I find help with Housing Problems or to find affordable housing?

    • How can I get food?

  • Parks and Recreation

    • I received an error message during my online registration. What do I do now?

    • Who is the Tree Warden and who do I contact about trees?

    • When and where is the Parks and Recreation Brochure available?

    • I forgot my password for the online registration system. How can I obtain that information to register for programs?

    • Can I cancel a class using the online registration system?

    • I registered for programs using the online registration system. How do I obtain a copy of the receipt?

    • What facilities does the Parks and Recreation department rent?

  • Property Assessment

    • I disposed of (sold, donated, totalled, junked) my motor vehicle. Can I get an adjustment on my tax bill?

    • I have recently moved. To which town do I owe my motor vehicle taxes?

    • I am over 65 years of age. Am I entitled to any relief on my property taxes?

    • How do I find out who owns a property?

    • Can I get a copy of a field card on line?

  • Town Clerk

  • Water Pollution Control Division

    • Can my sewer use bill be appealed?

    • What if I use an abnormal amount of water that does not go into the sewer system?

    • How is my sewer bill calculated?