Glastonbury Customer Service Center Now Offering Passport Processing!

Post Date:10/01/2018 3:17 PM

As of Monday, October 1, 2018, the Town of Glastonbury will be offering passport processing services.  Beginning October 1, 2018, passport applications will be processed BY APPOINTMENT ONLY in Glastonbury Town Hall and the Welles Turner Memorial Library.  (Please note, the Probate Court will no longer be providing this service).  Appointments can be scheduled at either facility during the hours posted below. 

To schedule an appointment, please contact the Glastonbury Customer Service Center at (860) 652-7710 between 8:00 am and 4:30 pm, Monday - Friday, or via email at

Appointments can be made during the following time periods at Town Hall and WTML by contacting the Customer Service Center:

Town Hall Passport Appointment Hours (please call ahead to schedule your time slot)

Mondays             1:00 pm - 3:30 pm

Wednesdays       1:00 pm - 3:30 pm

Fridays                1:00 pm - 3:30 pm


Welles-Turner Memorial Library Passport Appointment Hours  (please call ahead to schedule your time slot)

Tuesdays            6:00 pm – 8:00 pm

Thursdays           6:00 pm – 8:00 pm

Passport Applications can be obtained at, in the Customer Service Center at Town Hall, or at the Welles Turner Memorial Library (WTML). Please bring all applicable paperwork, passport photos, and fees to your appointment.  Passport fees, payable in two checks, are available on the Passport page of the town website.  Processing time is typically 6 weeks however passport applications can be expedited with a 3 week turnaround time for an additional fee of $60.00 plus postage costs.  Please contact the Customer Service Center or WTML for additional postage charge fees for expedited passports at (860) 652-7710.

Glastonbury is pleased to offer this new service through its customer service center for the convenience of the general public (town of Glastonbury residency not required).

passport book image