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Frequently Asked Questions (FAQs)

How can I contest a Parking Ticket?
How do I report speeding vehicles?
How do I dispose of my old electronics?
How do I dispose of fluorescent light bulbs?
Where is the Parks and Recreation office located?
Can I get a license to sell food that is prepared in my home and if so what are the requirements?
How can I obtain a car seat installation appointment?
How can I obtain a pistol permit?
How can I obtain a copy of a Police Report?
How can I request Selective Police Enforcement?
Vacant House forms and procedures.
What do I do if I have a sewage backup?
Where can I find information on H1N1 (Swine Flu)?
Where can I place other accessory structures in my yard?
How do I plan for a storm?
Where is sand available for ice road conditions?
Where can I get free Wireless Internet Access in town?
What does the Substance Abuse Prevention Coordinator do?
Where can I swim in Glastonbury?
Who is in charge of Cemeteries in Town?
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Q: How can I contest a Parking Ticket?
A:
A citizen can either come down to the police department and complete a parking tag protest form and drop it off for the Traffic Sergeant to review or they can print out a copy of the parking tag protest form on line, complete the form and drop it off at the police department for review by the Traffic Sergeant. The form can’t be submitted electronically because it requires a diagram be drawn on the back of the form. If you have the ability to scan in the form (to include the diagram) the form can then be submitted electronically to the Traffic Sergeant.  Questions concerning the parking tag protest form can be directed to the Traffic Sergeant at 860-652-4254 or at kristin.shubert@glastonbury-ct.gov
Q: How do I report speeding vehicles?
A:
Citizens can call the police department utilizing the routine non-emergency number, 860-633-8301, to report a speeding vehicle complaint that is currently taking place or for ongoing speeding vehicle complaints they can contact the Traffic Sergeant at 860-652-4254. Citizens may also e-mail their traffic concerns to kristin.shubert@glastonbury-ct.gov
Q: How do I dispose of my old electronics?
A:

You may take your old electronics to our Transfer Station; no permit or disposal fees required.  Note:  Up to seven (7) units per visit.

Q: How do I dispose of fluorescent light bulbs?
A:

Fluorescent lamps, including energy saving compact fluorescents, contain mercury.  When a lamp breaks it releases mercury into the air which is toxic.  When storing lamps keep in a box or case to prevent breakage.  Fluorescent lamps can be disposed of at the Transfer Station / Permits are required.

Q: Where is the Parks and Recreation office located?
A:

The Parks and Recreation office is located at 2143 Main Street.

Route 2 East to Exit 8 (Hebron Avenue). Take a right at end of exit onto Hebron Avenue and go about 2 miles. Take a left at intersection with Main Street and travel approximately 1/2 mile. The Parks and Recreation office will be on your right at 2143 Main Street (across from the Glastonbury Police Station). Park in the back of the building and use the Parks and Recreation Office entrance.

Route 2 West to Exit 8. At end of exit ramp take a right onto Oak Street. At the light, take a left onto Hebron Avenue. Continue straight for approximately 3 miles. Take a left at intersection with Main Street and travel approximately 1/2 mile. The Parks and Recreation office will be on your right at 2143 Main Street (across from the Glastonbury Police Station). Park in the back of the building and use the Parks and Recreation Office entrance.


Click Here for directions to other town parks and facilities.

Q: Can I get a license to sell food that is prepared in my home and if so what are the requirements?
A:
Yes, but will require a kitchen that meets all of the Health Department requirements for a traditional commercial food service establishment.  It will mean the construction of a second kitchen that is isolated from the living areas of your home.  Your menu will determine your establishment's classification, license and equipment requirements.  Some types of food service operations (such as bakeries) require licenses from the Connecticut Department of Consumer Protection.
Q: How can I obtain a car seat installation appointment?
A:
We are currently not taking appointments for car seat inspections. 
Q: How can I obtain a pistol permit?
A:
Residents may come to the police department in person to pick up the pistol permit application forms or access them on line by going to the Police Department section of the web site and then click on forms. Once the application form is completed it must be returned in person to the police department so the application can be processed. Frequently asked questions concerning pistol permits can be found on the Connecticut Department of Public Safety web site at www.ct.gov/dps
Q: How can I obtain a copy of a Police Report?
A:
A copy of a police report must be obtained in person by coming down to the police department at 2108 Main Street. Records can be obtained Monday through Friday between the hours of 8:00 a.m. and 4:30 p.m. when the records division is open. If you are unable to come in during this time frame you may contact the Records Division at 860-652-4227 and make other arrangements.
Q: How can I request Selective Police Enforcement?
A:
If a resident or a business owner has a request for the traffic unit to conduct selective police enforcement in a particular area of town they can either contact the Traffic Sergeant at 860-652-4254 or e-mail at mark.catania@glastonbury-ct.gov.
Q: Vacant House forms and procedures.
A:
A town resident may access the vacant house form on-line, complete the form, print it out, and drop it off at the police department if they are planning to be away for any amount of time. The completed card should contain the required information of how the police department can contact the homeowner while they are away. While extra attention to the residence is not guaranteed it allows officers to be aware of vacant houses in the area if they are dealing with suspicious incidents in that neighborhood. The homeowner needs to contact the police department when they return home so the card can be pulled from the file. Click her for the Vacant House Form.
Q: What do I do if I have a sewage backup?
A:
Please refer to the Department of Health fact sheet for sewage backups.
Q: Where can I find information on H1N1 (Swine Flu)?
A:
The Town of Glastonbury Health Department has an up to date list of guidance and web links on it's Public Health Emergency webpage.
Q: Where can I place other accessory structures in my yard?
A:
See section 7 of the Zoning regulations.
Q: How do I plan for a storm?
A:
Q: Where is sand available for ice road conditions?
A:
Q: Where can I get free Wireless Internet Access in town?
A:
Information on town provided wireless Internet locations can be found on the Wireless Internet page.
Q: What does the Substance Abuse Prevention Coordinator do?
A:
Information on the Substance Abuse Prevention Coordinator can be found in the Substance Abuse Prevention section of the website.
Q: Where can I swim in Glastonbury?
A:
The Town of Glastonbury has 3 outdoor swimming facilities used during the summer months and 1 indoor swimming facility used year round. CLICK HERE  for more information.
Q: Who is in charge of Cemeteries in Town?
A:
The Town of Glastonbury has 14 cemeteries in Town all cared for by different groups. CLICK HERE for more information.
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