Revenue Collection

Denise Talbot                           Louise Traska
Revenue Collector                     Assistant Revenue Collector

Main Office Phone: (860) 652-7614
Office Location: Lower Level of Town Hall, 2155 Main St.

 

Glastonbury Offers Convenient Tax Payment Options for Residents

Glastonbury’s Revenue Collection Division (Tax office) offers a variety of secure and convenient methods for paying your current Real Estate, Personal Property, Motor Vehicle, and Sewer Use tax bills.  Choose the payment method that best suits your preference and lifestyle including:

Online: Submit your tax payment any time using the Town’s online system.  Visit www.glastonbury-ct.gov/taxpmt to pay your bill, view your balance, and more.  For all Tax bills, a $0.95 fee will apply to ACH payments (electronic checks) and a 2.95% service fee will apply to credit/debit card payments.  Sewer Use Payments made by credit/debit card will incur a $7.95 minimum service fee, not to exceed $400 per transaction, or a $0.95 service fee for ACH payments.

On the Road: Residents may deposit check payments only (cash not accepted) using the Drop Box located on the left hand side of the Town Hall driveway, situated past the flagpoles.  Please note, as part of the Town Hall renovations project, the Drop Box will be relocated at a date yet to be determined, but after the current billing period which ends August 1st.  Payments are collected Monday – Friday for processing. 

By Mail: All current Tax payments should be mailed to the following address:

Town of Glastonbury

Revenue Collector

PO Box 376

Glastonbury CT 06033-0376

 

 All other tax-related correspondence should be sent to the Town of Glastonbury, Revenue Collection, PO Box 6523, Glastonbury, CT 06033-6523.  Please do NOT mail payments to the previous (Stamford) address for any reason, as this will result in the mail being returned to you and may result in late fees/interest charges.  

 

In-Person: Glastonbury offers two ways to pay in-person.

  1. People’s United Bank Branches: Glastonbury’s Revenue Collection office has partnered with People’s United Bank to process current Real Estate, Personal Property, and Motor Vehicle taxes, as well as Sewer Use payments.  Any tax bill without a “Back Tax” message on it may be presented to the bank teller of any People’s United Bank branch countrywide, for payment by cash or check.  This includes the two branches located within the Glastonbury Stop & Shop stores on Glastonbury Boulevard and Oak Street.  A receipt will be provided and your payment will be posted to your account in the Revenue Collection office the next business day.

  2. Revenue Collection Office (lower level of Town Hall): The Revenue Collection office is open to accept in-person cash and check payments Monday through Friday, from 8:00 a.m. – 4:30 p.m.

 

For questions regarding tax payments, please contact the Glastonbury Revenue Collection office directly at (860) 652-7614.

How Can We Help You?

Our Services

The Revenue Collection division is responsible for the billing and collection of Real Estate, Personal Property (Business) and Motor Vehicle Town property taxes, sewer use, assessment connection charges and all related penalty charges.  They also serve as the central agency for receipt of revenues from all other Town departments.    

Mission Statement

Our mission is to assist in maintaining the fiscal stability of the Town by ensuring the timely collection and recording of all revenues through the diligent application of State Statutes, regulations and other enforcement aids, while assisting the public in understanding the taxation process and procedures and maintaining an effective and cordial relationship with the general public. 

Goals

  • Maintain a collection rate over 99%
  • Maximize use of website to reduce reproduction and mailing costs 

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