Are Prevailing Wage rates required for this project? If yes, where should we send the certified payroll documentation?
Any State of Connecticut Prevailing Wage requirements and rate schedule will be included within the solicitation documents. Certified payrolls should be sent to the Project Manager identified in the documents.
Are Payment & Performance Bonds required for this project?
Payment & Performance Bond requirements will be identified within the solicitation documents.
When is a Bid Bond required?
Bid Bond requirements will be identified within the solicitation documents.
Are there any set-aside requirements for this project?
Any set-aside requirements will be identified within the solicitation documents. The Town of Glastonbury is an Affirmative Action/Equal Opportunity Employer. Minority/Women/Disadvantaged Business Enterprises are encouraged to bid.
Is there a fee for plans and specifications?
Plans and specifications are will be posted on the Town’s website on the Purchasing Department page under the Bids & RFPs section interested firms may download them direct. Printed plans and specifications may also be available depending upon the project. The legal notice for the project will identify any fee for printed materials where required.
Will a copy of a pre-bid/proposal meeting attendees be available following the meeting?
The Town does not release list of attendees during an open solicitation process.
Is there a pre-bid meeting for this project?
The solicitation for the project will identify any pre-bid/proposal meetings.
What are the Town's insurance requirements?
A current Certificate of Insurance is required prior to any performed service on Town property. Insurance requirements may vary depending upon the scope of the project; requirements may be requested from the Purchasing Department and will be identified in solicitation documents.
How can we obtain copies of solicitations?
Upon award copies of solicitations, at a cost of fifty-cents per page, may be requested in writing from the Purchasing Department.
When can responses to solicitations be viewed?
Upon award all solicitation are open for public inspection by appointment only.
What is the estimated project cost?
The Town does not provide estimated project costs during an open solicitation process.
How do I request vital records data for medical and scientific research studies?
Vital records are managed by the CT Department of Public Health and they have regulations regarding who they may release information to. Please click here to view their guidelines and if you/your project is eligible.
Do you offer discounted pricing for non-profit groups?
Yes, we offer discounted pricing to Non-Profit Groups that have a 501c(3) designation.
Can I hire a food truck for my event at the RCC?
Yes you may, but it must be approved the RCC rental agent prior to your event.
Do I need to choose from your Approved Caterer's List?
No, you don't. You can use the caterer of your choice provided they complete the RCC caterer application process and are approved by the Town of Glastonbury. For more information on the application process, contact Kristen Michaels at (860) 652-4640 or email@example.com.
Can I rent the patio and grounds without renting the Community Room?
No, you may not.
Can I rent the RCC kitchen by itself?
No you may not rent the kitchen by itself.
Do I need to secure a licensed and insured caterer to use the RCC kitchen?
Yes, licensed/insured caterers are required for use of the kitchen.
Can I rent a tent from a 3rd party vendor for use outside?
Yes you may, however it must be done in conjunction with your Community Room and Patio rental. The Town must also approve the tent's use and placement.
What other types of equipment rentals do you have available?
We offer a podium and 2 microphones at no additional charge. A projector, screen, piano, stage, and/or TV/DVD player can also be rented for an additional charge. For fees and pricing information, please click here.
Do you provide linens, silverware, and dishes?
No, we do not. Linens, silverware and dishes may be available through your caterer and/or can be rented from a 3rd party. When ordering your linens, please note that we offer the following size tables: 72” rounds, 72” rectangulars & 36” square tables.
Do you provide tables & chairs? (If so, is there an associated fee?)
We provide tables and chairs with your rental at no additional cost. It will include 30 round tables, 12 rectangular tables, and a maximum of 300 chairs. If you need additional seating/tables beyond this amount, you will need to rent them for an additional fee.
If I rent the patio, can I have my ceremony or cocktail hour on it?
Yes you may.
If I add the Exercise Room to my Community Room rental, how many additional guests can I accommodate?
By adding the Exercise Room to your Community Room Rental, your space can accommodate an additional 50 Guests for a Banquet Style events or 100 additional Guests for a Lecture Style event.
What is the size and capacity of the Community Room?
The Community Room is 4450 square feet. The space can accommodate 250 Guests for a Banquet Style event and 500 Guests for a Lecture Style setting.
Will someone be available on-site to let me in and out of the building?
Yes. Someone will be available on-site on the day of your event to let you into the building. They will remain available throughout your event and lock the building for you at the end.
Ownership information can be obtained on the town GIS system. Once you click on the button to "view map and accept disclaimer" you will enter the "search tab". From there you can choose a street and street number from a pulldown list. Click on the magnifying glass to begin the search. Ownership information for the chosen location will appear, and for more information click on "sales history".
Once you click on the button to "view map and accept disclaimer" you will enter the "search tab". From there you can choose a street and street number from a pulldown list. Click on the magnifying glass to begin the search. Once the property is located, click on "Property Report/Field Card".
Who is in charge of Cemeteries in Town?
The Town of Glastonbury has 14 cemeteries in Town all cared for by different groups. CLICK HERE for more information.
I received an error message during my online registration. What do I do now?
This message is displayed when a program is full, you can add your family member to the waitlist without being charged for the program.
Age & Grade Conflict
Programs are age and or grade specific so it is important to make sure your family information is up to date and accurate.
Program Conflict Message
This happens when you sign up for multiple activities that occur at the same time. The system will allow you to register for both programs this is just to warn you that you are signing up for two programs that meet at the same time.
Who is the Tree Warden and who do I contact about trees?
The Parks Superintendent is the Tree warden for the Town of Glastonbury. In compliance with State Statute, the Tree Warden is an appointed position. Tree Wardens are charged with managing only the Town’s trees. This means protecting those assets that are seen as assets to the Town and removing those that are seen as liabilities. It is not uncommon for a Tree Warden to advocate for keeping a tree that is slated for removal or to post a tree for removal because of defects.
You should call the Tree Warden (652-7679) anytime work will be done on or around a public tree. A public tree is one that belongs to the Town because it is growing on Town property. This includes Town buildings, schools, parks, Town owned open spaces and rights of way.
Trees along State highways are not under the jurisdiction of the Town Tree Warden. The State of CT DOT manages the trees along the State highways.
The Parks and Recreation office is located at 2143 Main Street.
Route 2 East to Exit 8 (Hebron Avenue). Take a right at end of exit onto Hebron Avenue and go about 2 miles. Take a left at intersection with Main Street and travel approximately 1/2 mile. The Parks and Recreation office will be on your right at 2143 Main Street (across from the Glastonbury Police Station). Park in the back of the building and use the Parks and Recreation Office entrance.
Route 2 West to Exit 8. At end of exit ramp take a right onto Oak Street. At the light, take a left onto Hebron Avenue. Continue straight for approximately 3 miles. Take a left at intersection with Main Street and travel approximately 1/2 mile. The Parks and Recreation office will be on your right at 2143 Main Street (across from the Glastonbury Police Station). Park in the back of the building and use the Parks and Recreation Office entrance.
Click Here for directions to other town parks and facilities.
When and where is the Parks and Recreation Brochure available?
Parks and Recreation brochures are mailed directly to ALL Glastonbury residents via bulk mail 3 times per year:
Winter/Spring: Early December
Summer: Early March
Brochures will be available for pick up beginning the Friday prior to each registration at the Riverfront Community Center, Town Hall, Welles Turner Library, and Parks & Recreation office. Program information is also available online beginning the Tuesday prior to each registration. Click here to view the online brochure.
I forgot my password for the online registration system. How can I obtain that information to register for programs?
CLICK HERE to proceed to the online registration system. Select the "Having Trouble Signing In OR Wish to Create a New Account?" link. Select the most appropriate option for your situation and follow the directions as detailed.
Can I cancel a class using the online registration system?
No, you can not cancel a class using the online registration system. To cancel a class, please call the Parks and Recreation office at 652-7679 (press 5).
I registered for programs using the online registration system. How do I obtain a copy of the receipt?
After you complete your online registration, you are prompted to print your receipt. If you missed the prompt, sign back in to your account, click "My Account" and then "Reprint Receipt".
What facilities does the Parks and Recreation department rent?
The Parks and Recreation department takes rental for J.B. Williams park, the Academy Teen Center and the Glastonbury Skate Park. CLICK HERE for more information.
Where can I swim in town and how do I get a pool schedule?
The Town of Glastonbury has 3 outdoor swimming facilities and 1 indoor facility. The indoor facility is used year-round while the outdoor facilities are used during the summer months.
Fingerprinting services are available Monday, Wednesday and Friday between 11:00 a.m. and 7:00 p.m. for Glastonbury residents and/or people requiring fingerprints for employment at a Glastonbury-based business (i.e. daycare, insurance company or financial institution). A fee of $10.00 dollars will be charged. We accept cash or checks, made out to The Town of Glastonbury.
How can I obtain Motor Vehicle Forms?
All Connecticut Department of Motor Vehicle forms may be obtained by going to the Connecticut Department of Motor Vehicle web site at www.ct.gov/dmv. Several of the forms that are available on the DMV web site can also be found in the lobby of the police department.
What if I use an abnormal amount of water that does not go into the sewer system?
A special, or additional meter, should provide a cost savings to you, the customer. There are many variations to its use based on the specific needs of the individual. For detailed information access Special Metered Accounts.
Fluorescent lamps, including energy saving compact fluorescents, contain mercury. When a lamp breaks it releases mercury into the air which is toxic. When storing lamps keep in a box or case to prevent breakage. Fluorescent lamps can be disposed of at the Transfer Station / Permits are required.
What materials are accepted at the Town disposal facilities?
Occupancies regulated by the Connecticut Fire Safety Code can be scheduled for inspection by contacting the Fire Marshal’s Office. Appointments can be scheduled within 10 to 14 days based on staffing and activity levels.
When is an Inland Wetland & Watercourse Permit required?
How far is the closest fire hydrant from my house?
Hydrant locations for those served by the Metropolitan District Commission can be found on the Town of Glastonbury’s GIS (Geographic Information System). Hydrant locations for those served by the Town of Manchester Water Department will soon be added to the Town’s GIS.
Where is the closest Fire Station to my house?
Glastonbury is served by 4 Fire Stations at the following locations: 1. 2825 Main Street; 2. 905 Main Street; 3. 1089 Chestnut Hill Road; and 4. 1253 Manchester Road. These locations are depicted on the Town’s GIS.
How much water is available on the Town’s tanker trucks?
Specific fire apparatus information is available from the Fire Chief’s Office at 652-7555.
How long does it take for the Town to review plans and construction documents?
The current plans review process is approximately 21 days.
How long does it take to get a copy of a fire report?
A basic incident report is usually available from the Fire Marshal’s Office within 10 to 14 days.
Can I get a copy of an underground tank report for an environmental site assessment?
Copies of reports can be obtained through the Fire Marshal’s Office for 50 cents per page.
How can I find out if there are fire code violations at a specific address/property?
Copies of reports and property inspections can be obtained from the Fire Marshal’s Office.
Can I get a burning permit?
Burning permits are only issued to commercial farms and residential property owners for the management of vegetation and disease control. Permits are limited to the time period from September 16 to June 14 and permit holders must adhere to strict criteria. In most circumstances brush disposal at the Town Bulky Waste Site is the preferred method of protecting our environment.
Further information can be obtained by contacting the Fire Marshal’s Office.
How can I get a fire truck to come to my child’s nursery school?
School administrators should contact the Fire Marshal’s Office for fire prevention tours which are normally conducted during the month of October.
How can I find out what the codes are for installing a wood stove in my house?
Permits for the installation and inspection of wood stoves can be obtained from the Town’s Building/Zoning Department. Adopted codes are available for review. The Town requires manufacturer’s installation instructions.
Is blasting regulated and how can I get more information about blasting in my neighborhood?
Rock blasting is regulated by Connecticut General Statutes with local blasting permits issued by the Fire Marshal. The Fire Marshal’s Office can provide information about active blasting projects.
Can I get a license to sell food that is prepared in my home and if so what are the requirements?
How can I find out where my septic system is located?
Go to the Town GIS site. Select house number search and then start typing your street name (not number), select your street then click "Search". Then start typing in your house number and select your house number from the list and click "Search." When your map appears, click on "Show images, Laterals or Septic" on the right side of the page. This will take you to the image page which will have septic system sketches and photos.
Is there a senior nutritional lunch program?
Yes, the Glastonbury Senior Center offers a nutritional lunch program Monday through Friday. The lunch is served at the Riverfront Community Center which is located at 300 Welles Street. Lunch is served at noon. Advance reservations are required and can be made by calling 860-652-7651 by noon, one business day prior to the desired luncheon.
Additionally, The Riverfront Cafe is open Monday through Friday from 10:30 am to 1:00 pm and offers a selection of soups, sandwiches and salads. This venue is a great option for people who have forgotten to make a reservation for the hot lunch program; are looking for a lighter option or are busy and want a lunch to go.
What activities and programs are available for residents aged 50 and over?
The Glastonbury Senior Services Division offers social, cultural, educational and wellness programs Mondays through Saturdays during the day as well as Tuesdays and Thursdays evenings.
For additional information, please call 860-652-7638, or refer to our monthly newsletter to see current programs.
Does my business have to be located in Connecticut to participate in bids and RFP's?
Please see the Vendor Qualifications Page for more information.
Where can I find help with Housing Problems or to find affordable housing?
Housing Education Resource Center-The Housing Education Resource Center (HERC) is an agency for those seeking answers to their housing questions and solutions to their housing problems. Topics addressed include: Tenant and Landlord Rights and Responsibilities
Heat and Utilities
Housing Repairs and Maintenance
Fair Housing Laws
The Housing Education Resource Center is a HUD-approved counseling agency.
Housing Choice Voucher Program/Section 8-You can use this web site to locate open Housing Choice Voucher waiting lists throughout Connecticut. You can also register to receive automatic notice of the opening of Housing Choice Voucher waiting lists whenever they occur.
Information on the current Mill Rate can be found at the Mill Rate Page.
Is there a permit required for a fence, and where can it be placed on the property?
No permit is required and the fence can be a maximum of six (6 ft.) feet in height. There is no good side and they can be placed up to the property line, although we do suggest that you keep a couple feet off the line for maintenance.